Problem
|
Solution
|
Serial data cable will not plug in
|
-
Make sure that there is no debris in either the cable connector or receiver.
-
Confirm pin count and proper port location.
-
Check for bent pins. If pins are bent or broken, contact
AIRSIS
|
No lights appear on AIRSIS
|
-
Charge battery (minimum 6 hours)
-
If battery is charged, check battery cables for secure connection
|
System lights appear to function, and then all go out at once.
This repeats continuously
|
-
Charge battery (minimum 6 hours)
-
If battery is charged, check battery cables for secure connection
|
Logger or Digital light does not illuminate
|
-
Ensure that both the AIRSIS Monitor and connected instrument are powered on
-
Ensure that data cable is plugged in
-
Confirm that environmental instrument is correctly configured to output data
|
Satellite Link light does not illuminate
|
-
Ensure that antenna is firmly attached to its mounting location
-
If your unit has a magnetic mount antenna, make sure the cable
has not been damaged
-
Ensure that the antenna has a clear view of the sky, with minimal
obstructions to the horizon and sky
-
For a magnetic base antenna, try to place the antenna as high off
the ground as possible and attached to a metal (steel) surface.
|
Data on website is incomplete or inaccurate
|
-
Make sure environmental instrument is
configured correctly
|
AIRSIS Monitor does not appear on the Interagency web site
|
-
Wait 20 minutes after installation and click
here to view your unit on the web. If your unit is not
displayed and you have evaluated all of the above remedies,
contact AIRSIS
|